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MercariUpdate

Mercari releases Reply Assist for sellers

Announced Released

Availability and conditions refer to the original announcement.

The update, in brief

Reply Assist drafts responses to comments on a seller’s listing using the incoming comment and product information. Sellers review and edit the draft before sending it.

What’s new

  • Draft a reply using the comment, product name and description.
  • Provide a short instruction such as a shipping date or size detail.
  • Edit the proposed response before sending.

Availability details

The feature uses generative AI. Sellers need to check that the reply matches the actual item information before sending it.

Original sources

1

Read the announcement, watch the demo, or hear from the team.

Summarized from the linked sources. Availability refers to the announcement date.

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